Frequently asked questions
Memberships, plates, wash care and billing, answered in plain language.
Memberships
Pick a plan, register your plate and wash as often as once a day per vehicle at any of our five locations. Billing is monthly on the date you join, and you can change or cancel online at any time.
Yes. Each additional vehicle on the same account is $10 less per month than the plan price, and every car can be on a different plan. The plan builder shows your exact total.
No contract and no fee. Cancel in your account or by calling us before your next billing date and you keep washing until the end of the paid month.
You can pause once per year for up to 60 days, handy for long trips or a car in the shop. Pausing is free.
Plate recognition
A camera at the member lane reads your license plate and checks it against active memberships. If it matches, the gate opens, usually in about two seconds. No stickers, tags or cards.
Update the plate in your account or at the kiosk. Changes take effect immediately, and you can swap vehicles up to twice a year at no charge.
Our lane attendant can look you up by phone number and let you through. Temporary paper plates work too, just add the tag number to your account.
We store plate numbers only to match active memberships and log wash visits. We never sell plate data. See our privacy policy for retention details.
Washes and care
Our tunnels use closed-cell foam that does not trap grit, plus pH balanced soaps and spot-free rinse water. It is gentler than a bucket and sponge that picks up dirt.
Vehicles up to 7 feet tall and dual rear wheels are welcome. Roof racks and cargo boxes are fine. Please remove bike racks, antennas that do not retract and loose trim.
Yes, with every wash, members and single wash customers alike. Towels, mat clips and glass cleaner are free too.
Yes. Put the car in car wash mode or neutral with auto-hold off. Our attendants can help on your first visit.
Billing and fleet
On the day you join, then on the same date each month. Annual plans are charged once and include two free months.
Yes. Fleet accounts get plate-based access for every vehicle, one monthly invoice and volume pricing starting at five vehicles.
Yes, gift cards can be loaded with wash credits or a set number of months on any plan.
Still have a question?
Our member team answers the phone daily from 7am to 9pm, or send a note and we will reply within one business day.
No contract. Pause or cancel online anytime.
